Techaze
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Information Security and Data Privacy

Techaze

At Techaze, information security and data protection are fundamental pillars of all our operations, products and services. We work with automation, artificial intelligence and the integration of critical systems, which requires an ongoing commitment to good security practices, confidentiality and regulatory compliance.

Our Commitment to Information Security

Techaze adopts a set of policies, processes and technical controls to protect the information under its responsibility, including data belonging to clients, partners and end users. Our information security program is based on the following principles:

  • Confidentiality: data is accessed only by authorized individuals and for legitimate purposes.
  • Integrity: information is protected against unauthorized or improper changes.
  • Availability: systems and data remain available in accordance with agreed service levels.

Technical and Operational Controls

We implement appropriate technical and organizational measures to mitigate risks, including, but not limited to:

  • Access control based on least privilege
  • Secure authentication for internal and external systems
  • Encryption of data in transit and, where applicable, at rest
  • Environment monitoring and activity logs
  • Separation of environments (development, testing and production)
  • Regular backups and recovery plans

Privacy and Personal Data Protection

Techaze processes personal data in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and other applicable regulations. Data is collected and used only when necessary to deliver the contracted services, always for a legitimate purpose and with transparency and proportionality.

When acting as a data processor, we strictly follow the instructions of the controller. When acting as a controller, we ensure data subjects have rights such as access, correction, deletion and clarification about how their data is used.

Third Parties and Infrastructure

We use established infrastructure and technology providers, applying technical and contractual criteria to ensure appropriate levels of security, availability and data protection. Third-party access is restricted, monitored and granted only when strictly necessary.

Awareness and Responsibility

Information security is a shared responsibility. Techaze promotes good internal practices, technical awareness and periodic process reviews to ensure the continuous improvement of its security program.

Contact

If you have any questions about information security or data privacy, please contact us by email:

seguranca@techaze.com.br